Privacy Policy for Artisan Brewstead

At Artisan Brewstead, located at Bukit Merah Lane 4, Singapore, 159356, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our site, use our online ordering services, or interact with our online platform.

Information We Collect

We collect various types of information in connection with the services we provide:

• Personal Information You Provide: This includes information you provide when you place an order, create an account, sign up for our newsletter, or contact us directly. This data may include your name, email address, phone number, and payment information.
• Order Information: When you place an order through our site, we collect details related to your purchase, including items ordered, delivery/pickup preferences, and any special requests.
• Usage Data: We automatically collect information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, and pages visited. This helps us understand how our online platform is used and to improve your experience.
• Location Information: We may collect general location information when you access our services to help you find our cafe or for delivery services, but this is not precise geographic location without your explicit consent.

How We Use Your Information

The information we collect is used for the following purposes:

• To Provide and Manage Our Services: This includes processing your online orders, managing your account, and providing customer support.
• To Improve Our Online Platform: We use usage data to analyze trends, administer the site, and gather demographic information to enhance the user experience and the functionality of our services.
• For Communication: We may use your contact information to send you order confirmations, updates about your order, promotional offers (if you have opted in), and information about Artisan Brewstead.
• For Security and Fraud Prevention: Protecting our online platform and our customers from fraudulent activities and unauthorized access is paramount.
• To Comply with Legal Obligations: We will use your information where required by law, such as for tax and accounting purposes.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, online ordering platforms, website hosting, analytics, and marketing services. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer needed, we will securely delete or anonymize your data.

Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have specific rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

Security of Your Data

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Artisan Brewstead
• Bukit Merah Lane 4,
• Singapore, 159356
• Singapore